3. What personal information do we collect?

We only collect personal data that is necessary for legitimate business purposes. This may include:

• Your name and contact details (such as email address)
• Communications you send to us (emails, contact forms, enquiries)
• Technical data such as IP address, browser type, device information, and pages visited
• Cookie and usage data collected via analytics tools
• We do not knowingly collect personal data from children.

4. How and why do we use your personal data?

We use your personal data for the following purposes and lawful bases:

a) Responding to enquiries and providing customer support

Lawful basis: Legitimate interests / contractual obligation

b) Website operation, security, and performance monitoring

Including fraud prevention, network security, and analytics to improve our websites.
Lawful basis: Legitimate interests

c) Competitions, prize draws, and surveys

Where you choose to participate.
Lawful basis: Consent

d) Improving our products and services

Including internal analysis, system testing, and service improvements.
Lawful basis: Legitimate interests

e) Legal and regulatory obligations

Where we are required to disclose information to regulators or law enforcement.
Lawful basis: Legal obligation

f) Marketing communications

We will only send you marketing communications where you have provided explicit consent or where otherwise permitted by law. You can withdraw your consent at any time.
Lawful basis: Consent

5. How we protect your personal data:

We take appropriate technical and organisational measures to protect your personal data, including:

• Secure systems and access controls
• Monitoring for vulnerabilities and threats
• Regular system reviews and security testing
• Access to personal data is restricted to authorised personnel only.

6. How long do we hold your data?

Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.

7. Who do we share your personal data with?

We primarily process personal data internally. However, we may share data with trusted third parties where necessary to:

• Deliver products or services you have requested
• Operate and maintain our websites and IT systems
• Comply with legal obligations

All third parties are required to protect your data and use it only for specified purposes. Your data is stored within the UK or EEA.

Under the General Data Protection Regulations (GDPR) you have several new rights in relation to the data we store about you:

8. What are your rights?

• The right to access what information we have stored about you. You can issue a subject access request by emailing GDPR@carouselcalendars.co.uk or contact us using the contact information at the beginning of this privacy notice.
• The right to be forgotten and have your information removed from our systems.
• The right to have your personal information corrected if it is inaccurate.
• The right to be informed about the way we process and handle your data. You can read about how we process   your data and handle it in this Privacy Policy.
• The right to portability so that you can reuse your personal information for your own purposes including porting to    another service provider.
• The right to withdraw consent to receiving direct marketing messages (see more below) and other consent based processing at any time.
• The right to complain to your data protection regulator. In the United Kingdom this is the Information Commissioners Office or ICO for short.

You can read more about your rights and GDPR here: https://ico.org.uk

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. The latest version will always be published on our website.

How We Use Cookies

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours. If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia – all about cookies.

Below is a list of the different types of cookies used on this site and an explanation of what they are used for. If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

Strictly Necessary Cookies

These cookies are necessary for the website to function. They are usually only set in response to actions made by you which amount to a request for services, such as logging in or filling in forms.

You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

All of the information that these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.